This is a personalized practice and I'm involved in every aspect of the practice. I try to remain as transparent as possible (regarding both medical decision-making and general operations), so if you have any questions please ask. If you have suggestions, please let us know. My workflow for handling requests, questions, or general issues is meant to minimize missed messages, mistakes, miscommunications, etc.
If you need an urgent prescription refill or have an issue with a medication side effects, please use all means to contact me or a staff member: e-mail, text, phone. There may be rare instances of missed communication, if so, please re-send communications if not responded to within 12 hours for medication side effect issues, or 48 hours for refill requests (hopefully this will not happen in the first place).
When you enter the office (suite 215) for your appointment, you'll see a waiting area with purple or red cloth chairs, feel free to sit. Cold water/drinks and hot drinks are available. I try to make small (hopefully healthy) snacks available (especially if you're hungry after a long day). If an attendant is available, you'll have to opportunity to answer and ask questions. You may be asked to fill out a short questionnaire prior to the appointment.
The Women's bathroom code is 5-3-1, the Men's bathroom code is 1-3-5
Since I have to chart my encounter, you may notice that I have to type my notes on my computer. If you prefer that I don't type, and use handwritten notes instead, please let me know. I often prefer to type rather than hand write notes since I can maintain eye contact, can type faster, and generally maintain good focus on what you're saying.
There is street parking available for $2/hr - typically this is not an issue during business hours - people can usually find a spot within a couple blocks. Sometimes there will be heavy parking; please give yourself ample time to find a spot especially if this is your first visit.
If it is a particularly difficult parking day, there is paid parking (about $5/hr behind the AT&T store at 554 W Diversey Pkwy 60657 - turn into the alley between the AT&T store and the white building and it'll be to the left